Product Questions |
| How do I download instructions for Blue
Grid Dark T Shirt Transfer Paper? |
|
Click here to download instructions for Blue Grid Dark Heat
Transfer Paper. |
| |
| How do I download instructions for Red Grid Light Iron
On Transfer Paper? |
|
Click here to download instructions for Red Grid Iron On Light
Heat Transfer Paper. |
| |
| How do I download instructions for ironAll Light?
|
|
Click here to download instructions
for IronALL Light Heat Transfer Paper. |
| |
| How do I download instructions for ironAll Dark Transfer
Paper? |
|
Click here to download instructions
for IronALL Dark Heat Transfer Paper. |
| |
| How do I download instructions for Jetpro Light Transfer
Paper? |
|
Click here to download instructions
for JetPro Light Heat Transfer Paper. |
| |
| How do I download instructions for Silver Line Light
Tarnsfer Paper? |
|
Click here to download instructions
for Silverline Light Heat Transfer Paper. |
| |
| How do I download instructions for Jetwear Dark Transfer
Paper? |
|
Click here to download instructions
for Jetwear Dark Heat Transfer Paper. |
| |
| How do I download instructions for Heat Transfer Vinyl? |
|
Click here to download instructions
for Heat Transfer Vinyl. |
| |
| How do I download instructions for Laser Light Heat
Transfer Paper? |
|
Click here to download instructions
for Laser Light Heat Transfer Paper. |
| |
| How do I download instructions for Laser Dark Heat Transfer
Paper? |
|
Click here to download instructions
for Laser Dark Heat Transfer Paper. |
| |
| How do I download instructions for Hard Surface Heat
Transfer Paper? |
|
Click here to download instructions
for Laser Dark Heat Transfer Paper. |
|
|
| How do I download instructions for
Imagestix? |
|
Click here to download instructions
for Imagestix. |
| |
| Are these commercial grade transfers? |
| All our heat transfer papers are commercial grade, but
are also perfect for the home user. A heat press or
iron can be used with any of our inkjet papers. A heat press
is needed for the laser transfer papers |
| |
| How long will these transfers last? |
| With normal washing these transfers should last 40-50
washes. We made our kids sponge bob shirt 3 years ago and
it still looks good...despite our sons best efforts to ruin it |
|
|
| Shipping Questions |
| Why should I choose UPS for my Heat Transfer Paper Shipment? |
| UPS is a good value when packages are over 5 lbs.
In general, this would be 100 sheets or 8.5x11 or greater or 25
sheets or greater of 11x17 or 13x19. The big advantage of UPS is
that packages are tracked from the time they leave NMP to to the
time they reach you. See
UPS Ground Map for
Time In transit from NMP(zip 06776) to you. |
| |
| Why should I choose UPS for my Heat Transfer Paper Shipment? |
We use the USPS priority Mail service for most packages
of under 5 lbs... 8.5x11 of 50 sheets and under and also for packages
of 11x17 and 13x19 10 sheets and under. The big advantages of this
service is cost and speed. This service will get you the paper in
2-3 days. The tracking is only updated when it leaves NMP and when
it gets to you.
If you need paper fast. The USPS Express mail option is a nice low
cost option. The catch is that to use it orders must be in before
12pm EST |
| |
| Do You Ship Internationally? |
| We ship internationally primarily via the USPS. For
a list of services and rates use
this calculator.
|
| |
| How Do I track my shipment? |
| When you order on the site you immediately receive an
order confirmation via email. When the item ships you receive
a second email with tracking info. Please email us if you
fail to receive any of these notices. |
| |
| Payment Questions |
| What forms of payment are accepted at New Milford Photo |
| We take Visa, Mastercard, American Express and Discover
on the site. We also take PAYPAL online. We will do
COD after we establish your identity with a valid credit card on
your first order. COD accounts can only have 2 open orders
at any time and COD's must be paid with money order/certified check.
|
| |
| What types of volume discounts does New Milford Photo
Offer? |
| Our prices are the the lowest you will find online for
commercial quality transfer paper. We do however, offer monthly
specials via our newsletter HOT OFF THE PRESS. We also offer
dealer pricing for volume accounts. Please contact
John for further details. |
| |
| Whatis New Milford Photo's return policy? |
| We have an open ended return policy. One day or
one year if you don't like our paper...return any time for refund
or discount. |
| |
| Company Questions |
| What Are New Milford Photo's Operating Hours? |
| Our normal hours are 9am est to 7pm est M-F. We can
be contacted most weekend and nights . If we don't pick up, leave
a voicemail. We usually get back to you within minutes or worst
case the next day |
| |
| What are New Milford Photo's Phone Numbers? |
| Our main numbers are 888-285-6998 or 860-488-9195. Please
leave a voicemail if we don't pick up. The phones can get busy but
we always call you back. Either immediately or within one day. If
you have no luck on the phone, email us or use the chat function
on the website. |
| |
| What are other ways can I contact New Milford Photo? |
| Our email is
service@newmilfordphoto.com.
We also have a live chat feature on the right side of all pages.
Live chat is great for quick answers to all your questions.
Live chat is available most days from 9-7 EST |
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